- #ADOBE ACROBAT PRO 9 ERROR WHEN CONVERTING TO PDF PDF#
- #ADOBE ACROBAT PRO 9 ERROR WHEN CONVERTING TO PDF INSTALL#
- #ADOBE ACROBAT PRO 9 ERROR WHEN CONVERTING TO PDF DRIVERS#
If all PCs are installed with the same suite of software Use one of the working PCs, running the same OS, as the source machine for the \spool folder and \Print Restore from an existing machine: As above but If the issue was with the print subsystem then it should now beĢ.
#ADOBE ACROBAT PRO 9 ERROR WHEN CONVERTING TO PDF DRIVERS#
Printers, their drivers and utilities again. Robocopy the \spool folder, with permissions, to the broken PC.Įxport the \Print registry key from the new machine and import it on Restore from a clean OS: Do a clean build on a new machine (a VM isįine). Have been deleted this can be safely ignored. You will likely get an error whenĭeleting the \Print registry key. HKLM\SYSTEM\CurrentControlSet\Control\Print. Spool service and any remaining third-party print-related services (not
Possible - this will require removing Adobe Acrobat XI too. Note: this is a measure of last resort but one that always works for me when the print subsystem is FUBAR.Īs many printers, print drivers and third-party print utilities as This is drastic but you could try nuking and re-creating the print subsystem. About half of the installs we have done so far have been on 64-bit Windows 7, but only this one machine is affected. The rest of our office is on a mix of Windows 7 32-bit and 64-bit. The affected user is on Windows 7 64-bit, and patches are up to date. I have been able to find only a handful of mentions of this problem online, dating back to Acrobat 8, but no solutions.
#ADOBE ACROBAT PRO 9 ERROR WHEN CONVERTING TO PDF INSTALL#
This happens with a fresh install of 11.0.0, or if I update it to 11.0.06. I've tried repairing the install, and uninstalling (including with the Acrobat Cleaner utility), rebooting, and reinstalling, but I'm left with the same problem. The only other thing that is funny about the printing preferences window is the option that is, on all working machines, called "Rely on system fonts only do not use document fonts" is instead called "Do Not send fonts to 'Adobe PDF'". I went into the registry and changed it to look under ProgramData for the printing profiles instead of under the user profile, and that populated the drop-down list, but I still can't edit the settings.
#ADOBE ACROBAT PRO 9 ERROR WHEN CONVERTING TO PDF PDF#
I go in to the affected printer (printing preferences) to change the Adobe PDF conversion settings, and instead of "Standard" listed under the default settings drop-down, there's nothing. Apparently, if the resolution of the pdf is set above 600 dpi, this can happen. I checked out the known issues : and found one that sounds like it might be related to what's going on. The documents never even hit the Adobe PDF Printer queue. No prompt for where to save the pdf, and no pdf. It installed fine, but if you try to print something, say a Word document, to it, Word goes through the whole sending to printer rigmarole, but then nothing.
But since we're still near the beginning of this migration, I'm afraid it will show up with other users down the road. So far, we have installed Acrobat XI for 14 users, and only one of them has this problem. My office (~ 50 employees) is just starting to move from Acrobat 9 Pro to Acrobat XI Pro.